Careers

Want to Start a New Career in eLearning?

As a Pearson Education company, eCollege is able to offer our  employees a comprehensive benefits package and the security that comes with our deep connection to a well-established, global company.
 
Because  eCollege is separated geographically from the rest of Pearson, we have our own  distinct culture and the autonomy to establish our own structure. eCollege believes in creating an environment in which employees not  only succeed but continue to grow. Each employee is respected as a valuable contributor to our company’s continued success in eLearning.  
 
Take a moment to look over our Career section. We update our job  openings frequently and look forward to meeting you.

• Academic Services
  • No Opportunities Available at This Time

    • APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Academic Training & Consulting
  • No Opportunities Available at This Time.

    • APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Account Management
  • Client Services Consultant

    • As an integral member of the eCollege team, you will be the primary contact for our Educational Partners and will be responsible for the overall consultation and operations management for a client, including the facilitation of building new Educational Partner’s online campuses throughout the delivery of courses. As a Client Services Consultant, you will also collect site content, keep the online campus up-to-date in all areas and offer suggestions for process improvements, including products that would best meet a client’s needs as well as manage the workflow for accomplishing these objectives.
      Bilingual and multilingual abilities are a definite plus.  (Spanish, Portuguese, E. European and Asian)

      ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
      
      • Acts as the main point of operational contact between eCollege and Educational Partners;
      • Coordinates with internal teams of Technical Consultants, Web Developers, Application Developers, Art Directors, Instructional Designers, Course Developers, and Project Managers to build, maintain and grow each Educational Partner;
      • Coordinates and manages the day to day operations of online campuses and programs, including the term, course and student lifecycle;
      • Responsible for managing all financial processes including forecasting student enrollment growth for each Educational Partner;
      • Builds and maintains a strong and professional relationship with multiple clients via email, telephone, and occasional face to face meetings;
      • Works with Account Executives to increase revenue and meet goals of projects;
      • Conducts internal site reviews/audits to ensure the Educational Partner’s website is accurate, informative, and easy to navigate;
      • Constantly strives to improve the eCollege delivery system by representing the Educational Partner in internal meetings;
      • Mentors and assists in training of new Consultants;• 
      • Other duties as assigned

      MANAGERIAL RESPONSIBILITIES Includes people, process, or functions.
      This position has no managerial responsibilities.

      QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      EDUCATION and/or EXPERIENCE
      Bachelor’s degree in any field is required with preferably two (2) to three (3) years experience in a client facing role or a Master’s degree with one (1) to two (2) years experience in a similar role. The highest level of communication skills and professionalism are a necessity in order to effectively work with the Educational Partners.  

      KNOWLEDGE, SKILLS AND ABILITIES
      • Teamwork along with individual initiative.
      • Demonstrated leadership skills.
      • Ability to make business and procedural decisions.
      • Ability to multitask and work in a fast-paced environment.
      • Advanced organizational skills and attention to detail.
      • Ability to research using deductive reasoning to assess problems and explore various solutions.
      • Ability to give personalization to the client by understanding what their resources are and how they can increase their effectiveness.
      • Excellent presentation and public speaking skills.
      • Advanced knowledge of Microsoft Windows (Outlook, Excel, Word, PowerPoint – Microsoft Project is a plus!)

      PHYSICAL DEMANDS and WORK ENVIRONMENT    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      Additional hours may be needed weekends and evenings during peak times.  Travel will be required periodically.

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Accounting
• Customer Service
  • Help Desk Technician (Customer Service Rep)

    • SUMMARY
      This position is responsible for assessing and answering all technical related issues from users via e-mail and phone.  They will ensure all levels of users, from Educational Partners to students who have never used a computer, are receiving quality assistance from eCollege and the highest level of customer service.

      Bi-lingual or multi-lingual abilities are a definite plus (Spanish, Portuguese, E. European, Asian).

      ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
      • Answers all incoming e-mails (30%) and phone calls (70%) to the ability that their level of knowledge can accommodate
      • Administers the highest level of customer service attainable by providing complete and accurate answers to questions and treating customers with respect
      • Researches all system/user issues assigned using resources of other departments as needed
      • Ensures that questions and requests are answered in the one-hour time limit that has been set for the Help Desk
      • Attends weekly meetings and report on the status of turnaround times and other department related issues
      • Increases Help Desk knowledge to further assist clients
      • Participates in trainings that will increase skill set and enable one to receive more responsibility within the Help Desk Department
      • Other duties as assigned

      QUALIFICATIONS 
      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      EDUCATION and/or EXPERIENCE
      High School degree or equivalent required; Associates degree preferred.  Must have at least one to three years experience with customer service (within a call center environment preferred) and a background with communications is a plus.  Should have a familiarity with ISP’s, browsers, and Microsoft Office; or equivalent education and experience to successfully perform the essential duties of the job.

      KNOWLEDGE, SKILLS AND ABILITIES
      • Ability to research internal resources to assist in delivering appropriate answers to the user in a timely manner
      • Ability to understand the needs of the users and how to communicate the technical terminology to them
      • Ability to work in a team environment
      • Ability to communicate to all levels of end users and internal staff (Course Development, Consultants, IT Department, etc.) via e-mail and phone in a professional manner
      • Ability to deliver highest level of customer service
      • Ability to remain even-tempered when a user is dissatisfied
      • Working knowledge Browsers (Explorer/Netscape) and the Internet
      • Basic knowledge of Microsoft Office (Outlook, Excel, Word, etc.)
      • Ability to multitask
      • Good organizational skills
      • Detail-oriented

      PHYSICAL DEMANDS and WORK ENVIRONMENT   
      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      This position is located within an office environment and consists of long hours sitting at a computer (approximately 50% of the time) and answering phone calls (50% of the time). 

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Database Administration
  • Database Administration I - Development

    • SUMMARY
      A Development DBA I administers SQL Servers and their databases in a software development role.  The primary responsibility is to coordinate physical changes to development databases.  The incumbent codes, tests, and implements the physical database.  The DBA is also responsible for maintaining the database in good working order and performing tasks necessary to ensure continued growth and stability of the database. 

      DUTIES AND RESPONSIBILITIES
      •Writes scripts and processes for development
      •Reviews database design changes with the team to determine the impact to the physical database and other systems
      •Scripts database objects to comply with current standards
      •Utilizes company version control tool
      •Supports Application Development staff with respect to database objects
      •Manages and performs maintenance, backups and security for the development databases
      •Troubleshoots database issues
      •Enforces database standards
      •Configures and maintain SQL Server and database settings
      •Performs data migrations
      •Monitors database and SQL Server performance
      •Applies updates and upgrades to non-production database environments
      •Document as necessary
      •Attends product specification meetings with project team members to determine the scope and limitations of the project
      •Works closely with other team members
      •Other duties as assigned

      EDUCATION and/or EXPERIENCE
      High school diploma or equivalent required, Bachelors degree in Computer Science or related area preferred with two (2) to three (3) years development/IT experience and one (1) to three (3) years relational database experience required.

      KNOWLEDGE, SKILLS AND ABILITIES
      •Proficient in Microsoft SQL Server 2000 and 2005 administration
      •Proficient in Structured Query Language (SQL)
      •Knowledgeable in writing Stored Procedures
      •Knowledgeable in relational database design
      •Knowledgeable in SSIS and DTS
      •Knowledge of Active Server Pages (ASP); Visual Basic 6.0, VB.net; Visual Basic Script, XML
      •Knowledge of database driven Internet applications
      •Coding skills in multiple languages desired
      •Mathematical skills including basic algebra and statistical analysis
      •Strong PC skills including thorough knowledge of Microsoft Office Suite
      •Ability to be flexible and adapt to any given situation
      •Ability to perform multiple tasks concurrently
      •Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills
      •Excellent organizational and time management skills
      •Excellent analytical and problem-solving skills
      •Ability to make timely and sound decisions
      •Detail oriented
      •Ability to work independently and in a team based environment
      •Ability to work efficiently in a fast paced environment
      •Ability to work under pressure and in high stress situations
      •Ability to be self motivated

      CERTIFICATES, LICENSES, REGISTRATIONS
      Microsoft Certified Database Administrator (MCDBA) preferred

      PHYSICAL DEMANDS and WORK ENVIRONMENT   
      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      This position is located within an office environment and consists of many hours sitting at a computer in a cubicle setting.

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Information Technology (IT)
  • Internal Support Technician

    • SUMMARY
      The Internal Support Technician provides advanced technical hardware and software support to internal customers by voice and/or deskside visit. The incumbent possesses thorough knowledge of a variety of technical products and applications used by internal staff. 

      ESSENTIAL DUTIES AND RESPONSIBILITIES
      •Provides Tier 1 support and troubleshooting (phone and deskside) for eCollege local and remote end user problems and questions, including but not limited to:  desktop and laptop hardware, operating system(s), software, utilities, wireless and wired network connectivity, local and networked printers, phone system, VPN, mobile devices and PDA’s
      •Configures and deploys hardware, software, accounts and access for New Hires, Internal Transfers and existing employees, contractors and temporary staff
      oPerforms setup and ensures connectivity of local and network computers, printers, phones and accessory hardware
      •Creates and maintains Active Directory and Exchange content within scope of permissions
      •Performs basic and advanced moves, adds and changes of phone system extensions and voicemail accounts
      •Creates, updates and closes support tickets and assigned tasks in a timely manner
      •Documents all internal support procedures
      •Interacts with customers and team members in a professional, positive, customer-focused manner
      •Escalates and/or transfers support issues to Tier II support teams, other IT teams and/or vendors as necessary, and monitors until issue is completely resolved
      •Maintains hardware and software inventory in asset management systems
      •Follows established processes, procedures and policies
      •Order and receive hardware and software from approved vendors
      •Leads or assists with equipment disposal program
      •Leads or assists with annual hardware and software standards evaluations
      •Notifies management of any potential security violations or breaches
      •Other duties as assigned

      EDUCATION and/or EXPERIENCE
      High school diploma or equivalent required with minimum of one (1) year of desktop support or help desk experience; or equivalent education and experience to successfully perform the essential duties of the job.

      KNOWLEDGE, SKILLS AND ABILITIES
      •Strong desktop and laptop hardware skills: architecture; components; troubleshooting; repairing; upgrading
      •Strong Microsoft Operating System skills: installation; configuration; customization; optimization; troubleshooting (primarily Windows XP)
      •Strong Microsoft Office and Application skills:  installation; configuration; customization; troubleshooting (primarily Office 2003)
      •Strong Microsoft Client-Server Networking skills: configuration and troubleshooting of client side connectivity at both Operating System and hardware layers.
      •Strong Active Directory Administration Skills: Creation, configuration, modification and troubleshooting of W2K and W2K3 user accounts.
      •Strong MS Exchange Administration Skills: Creation, configuration, modification and troubleshooting of Exchange mailboxes, contacts and distribution lists.
      •Basic Phone System Administration Skills: Creation, modification and troubleshooting of phone extensions and voicemail accounts.
      •Able to maintain friendly, positive and helpful attitude at all times
      •Able to interact and work effectively with customers at all levels of the organization
      •Able to perform multiple tasks concurrently
      •Able to make timely and sound decisions
      •Able to work with a team and independently
      •Able to work effectively under pressure and in high stress situations
      •Able to identify opportunities to increase quality of services and solutions provided
      •Able to identify opportunities to analyze and improve processes
      •Able to adapt to change
      •Excellent customer service and people skills
      •Excellent communication skills (verbal and written)
      •Excellent organizational and time management skills
      •Excellent analytical and problem-solving skills

      CERTIFICATES, LICENSES, REGISTRATIONS
      None required, MCP and A+ certification preferred.

      PHYSICAL DEMANDS and WORK ENVIRONMENT    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      This position works within an office and workroom environments.  This position may require long hours of sitting and standing in a computer setting.  This position also requires the ability to lift 50 lbs.

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Marketing
  • No Opportunities Available at This Time

    • APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Product Management
  • Product Manager

    • The Product Manager ensures achievement of strategic revenue objectives for a specific eCollege product or product family by identifying customer needs and executing solutions to meet those needs.   This person plays a proactive role in product planning and design to ensure the product is differentiated from competitors’.  They are involved with the product throughout all stages of life cycle (idea, definition, development, release, and post-release activities).  This person is the product advocate while representing the needs of the marketplace within eCollege. 

      DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

      • Management of product initiatives related to the administration and structure of the online campus.
      • Manages the initiative process through ideas, definition, and market deployment including all communication and training to internal and external stakeholders;
      • Manages and prioritizes product requirements throughout the product development lifecycle;
      • Develops business cases for new product offerings and changes to existing products;
      • Evaluates new technologies that may be incorporated into future releases of the product or product family;
      • Analyzes user trends and identifies scalability initiatives needed to support the ongoing use of the product or product family
      • Gathers, evaluates, and prioritizes requests for product changes, enhancements, etc.;

      • Performs cost benefit analysis for new product offerings and for changes to existing products;
      • Performs pricing analysis, yearly pricing reviews, and will assist in developing pricing proposals for new products;
      • Performs market analysis and competitive analysis, communicating the competitive analysis to the internal stakeholders;
      • Maintains close relationship to customers for awareness of customers’ needs and perspectives;
      • Maintains close relationship with all internal stakeholders at eCollege – Client Services, New Business Development, Account Management, Help Desk, Course Development, and IDCs in order to communicate the product roadmap & upcoming releases, as well as gather feedback on customer and prospect needs;
      • Builds relationships with third party vendors for incorporating the use of their tools to assist with eCollege products - will negotiate partnership agreements in conjunction with Legal;
      • Participates in national trade associations for the purpose of attaining industry expertise and developing contacts;
      • Assists in crafting eCollege’s marketing position and Public Relations messages;
      • Advises and collaborates with Sales on formation of RFP responses, sales presentations and product demos, as well as participates in field sales presentations via phone or in person when needed;

      MANAGERIAL RESPONSIBILITIES Includes people, process or functions.
      This position will have shared responsibility for the vision, scope, and market deployment of new or existing product lines.
        
      QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      EDUCATION and/or EXPERIENCE
      Bachelor’s degree required – preferably in Business Administration or related field. Masters degree in Business, Education, or related field is preferred. Must have at least three (3) to five (5) years of experience in product development; or equivalent education and experience to successfully perform the essential duties of the job.

      KNOWLEDGE, SKILLS AND ABILITIES
      • Understanding of customer needs in the eLearning industry; ability to research customer needs in the market
      • Experience with K-12 markets a plus
      • Ability to present ideas and plans clearly, and confidently to all levels of management and customers
      • Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills
      • Ability to participate effectively and build consensus on a cross-functional team
      • Ability to perform cost/benefit financial analysis on new product opportunities
      • Must have technical understanding of distance learning platforms
      • Knowledge of software development processes
      • Ability to manage multiple projects during the same time period effectively
      • Excellent analytical and problem-solving skills
      • Ability to make timely and sound decisions
      • Detail oriented

      Travel required.

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Production Applications
  • Sr Systems Integration Engineer

    • SUMMARY
      The Sr. Systems Integration Engineer is directly responsible for troubleshooting, configuring, and reviewing code.  The incumbent is also responsible for resolving code issues and/or elevating the issues to the appropriate department.
       
      DUTIES AND RESPONSIBILITIES
      •Perform white box testing ensuring the proper Quality Assurance process is followed.
      •Plan, coordinate and implement additions, deletions and major modifications to the production infrastructure.
      •Maintain a thorough understanding of environment setup and configuration.
      •Ensure production system and application stability, performance and availability.
      •Troubleshoot, configure, review and optimize code to project completion.
      •Support and troubleshoot client systems, applications, network, performance and security issues.
      •Analyze system for defects and implement solutions to resolve defects.
      •Conduct disaster recovery on system application failures.
      •Resolve application integration and configuration defects.
      •Develop and maintain internal tools and task automation.
      •Create documentation for system setup, configuration, training and event tracking.
      •Conduct research and develop solutions for the technology needs of the department.
      •Manage project forecasting and planning for the release of new applications and customizing applications.
      •Take an active role in system architecture review.
      •Refine support procedures to improve support response times.
      •Track and report operational metrics.
      •Maintain third party tools and utilities.
      •Monitor multiple systems and environments to ensure stability, performance and availability.
      •Compile, generate, and maintain weekly activity report.
      •Provide after hours support for system outages and planned maintenance events.
      •Perform On-Call duties as part of a department On-Call rotation. 
      •Other duties as assigned.

      
      MANAGERIAL RESPONSIBILITIES Includes people, process or functions.
      Mentoring Level 1 and 2 Engineers; and prioritizing day to day tasks.
        
      EDUCATION and/or EXPERIENCE
      High school diploma or equivalent required, Bachelor’s degree in Computer Science, IT, MIS, or Electrical Engineering preferred.  Five (5) plus years experience working in an IT environment with intermediate level coding experience; or equivalent education and experience to successfully perform the essential duties of the job.

      KNOWLEDGE, SKILLS AND ABILITIES
      Expert experience or knowledge required in the following technologies
       COM+, IIS, MSMQ, Active Directory, VB Script, Windows 2000; 2003, SQL Server 2000; 2005, SQL, ASP, VB, C#, XML, MSDTC, RedHat, LAMP
      •General knowledge of emerging Internet-based technologies
      •Client server network infrastructure experience
      •Strong PC skills including thorough knowledge of Microsoft Office Suite
      •Ability to be flexible and adapt to any given situation
      •Ability to perform multiple tasks concurrently
      •Excellent customer service, communication (written and verbal), and interpersonal skills
      •Excellent organizational and time management skills
      •Excellent analytical and problem-solving skills
      •Ability to make timely and sound decisions
      •Ability to work efficiently in a fast paced environment
      •Ability to work on a team and independently
      •Self motivated
      •Detail oriented

      CERTIFICATES, LICENSES, REGISTRATIONS
      Microsoft Certified Systems Engineer (MCSE) preferred
      Microsoft Certified Systems Developer (MCSD) a plus
      Microsoft Certified Database Administrator (MCDBA) Certification a plus
      A+ Hardware Certification a plus

      PHYSICAL DEMANDS and WORK ENVIRONMENT    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      This position is located within an office environment and consists of sitting at a computer in a cubicle setting 90% of the time.

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Professional Services
  • Director of Technical Consulting

    • Director of Technical Consulting Designs and manages eLearning consulting projects, providing operational and strategic leadership to project teams.  Leads a dynamic, fast-paced and highly responsive organization supporting sales, client services, product management, software development, quality assurance and multiple clients.  Acts as key client liaison for developing new business, including prospect and proposal development, as well as forecasting and sales of professional services.  Requires practical experience on system integration projects and a network of contacts in the education industry.

      ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
      • Maintains department financial documentation including budget, forecast, revenue recognition and project-time reporting.  Accountable for department profit and loss projections. 
      • Identifies and supports research and development activities that promotes the creation of robust and industry leading products, as well as internal tools and process improvements;
      • Manages both domestic and international resources including direct report and matrixed resources, and participates in the assignment of resources to projects and initiatives.  Directly manages business analysis team, and is responsible for all personnel-related, tasks including hiring and firing, training, performance and growth;
      • Seamlessly blends technical, operational, marketing and sales priorities into a single, cohesive departmental strategy;.
      • Drives quality and process improvement in all aspects of the client delivery process including:  client consulting, business analytics, software development and quality assurance;
      • Explains the department role to new clients, provides solutions-consulting when necessary, leads large-scale product discovery meetings and initiatives;
      • Provides essential internal guidance to executives and key business leaders on implications of business decisions, and manages the project-prioritization process;
      • Represents the department as stakeholder on all product initiatives;
      • Other duties as assigned.

      MANAGERIAL RESPONSIBILITIES Includes people, process or functions.
      Manages direct reports and matrixed resources for Consulting Services division.

      QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      EDUCATION and/or EXPERIENCE
      Bachelors degree with six plus (6+) years of consulting and project management experience in a technical environment with at least 5 years of managing a work group.  MBA preferred. Experience must include sales, full life-cycle software development, implementing IT projects, and managing related integration projects and teams. 

      KNOWLEDGE, SKILLS AND ABILITIES
      • In depth knowledge of business-analysis concepts including discovery and design methodologies, solutions consulting, business requirement structures, user story writing, etc.
      • Direct experience with multiple project management methodologies including both waterfall and agile SCRUM.
      • Knowledge of industry standards, professional services best-practices and a borad-spectrum of evolving technology, including: VoIP, security standards, FERPA, 508, SCORM, AICC, IMS, etc.
      • Strong knowledge and applied background in software development, distributed computing systems and systems integration.
      • Practical experience on system integration projects and a network of contacts in the education industry.
      • Working knowledge of Internet, Business Intelligence (data mining) and Database technologies and concepts.
      • Ability to perform multiple tasks concurrently.
      • Excellent client service attitude, communications and interpersonal skills.
      • Outstanding organizational and time management skills.
      • Exemplary analytical and problem-solving skills.
      • Strong PC skills, including thorough knowledge of Microsoft Office Suite and project management tools.
      • Ability to make timely and sound decisions.
      • Capable of working independently and efficiently in a fast paced environment.

      This position involves work activity within an office environment and may consist of many hours sitting at a computer in a cubical setting.   Frequent travel to prospect and client locations may be required.

       

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Program Management
  • Project Manager III

    • SUMMARY
      The primary responsibility of the Project Manager III is project management for software development initiatives.  Projects include new product development, internal development, implementation and/or integration of third party applications. 

      ESSENTIAL DUTIES AND RESPONSIBILITIES
      • Organizes, conducts, and attends meetings with project team to facilitate all levels of agile planning.
      • Removes obstacles blocking or slowing down the teams, promotes a collaborative team environment that fosters creativity and innovation.
      • Provides visibility to team status and issues to senior management, plan and track release milestones for software releases and work closely with Product Management
      • Creates project charter and schedule documents;
      • Communicates and helps facilitate  risk analysis for projects
      • Manages multiple projects at one time
      • Provides detailed weekly status reports on all active projects and monthly metrics to senior management
      • Manage  third-party partner and vendor relationships as necessary
      • Implements lessons learned
      • Acts as resource for project team members on the eCollege project process
      • Facilitates project approval process with management, project documents and other related materials
      • Coordinates and resolves issues escalated from the offshore development group
      • Manages internal client expectations
      • Creates and maintains relationships across the organization
      • Works with team leaders to manage both dedicated and matrixed resources
      • Coaches other project managers on project management and communication skills
      • Other duties as assigned

      MANAGERIAL RESPONSIBILITIES Includes people, process or functions.
      Oversee projects as assigned by the Portfolio Manager and the Director of Project Management.
        
      EDUCATION and/or EXPERIENCE
      Bachelors Degree and five to seven plus (5 - 7) + years of project management experience in software development.  Project management experience relevant to agile and full life-cycle software development, implementing IT projects, and managing related integration projects required; OR equivalent education and experience to successfully perform the essential duties of the job.

      KNOWLEDGE, SKILLS AND ABILITIES
      • Basic experience or knowledge required in the following areas: technical writing
      • Ability to foster and maintain a positive and creative project team.
      • Advanced experience or knowledge required in the following areas: MS Project (User); project management
      • Strong knowledge of Internet technologies, concepts and applied background in Software Development Methodologies.
      • Strong knowledge of full life-cycle development.
      • Intermediate knowledge in agile methodologies.
      • Ability to perform multiple tasks concurrently.
      • Understanding of resource allocation.
      • Excellent customer service attitude, communication skills, and interpersonal skills.
      • Ability to resolve conflict within a project team.
      • Excellent organizational and time management skills.
      • Excellent analytical and problem-solving skills.
      • Strong PC skills including thorough knowledge of Microsoft Office Suite.
      • Ability to make timely and sound decisions.
      • Ability to work efficiently in a fast paced environment.
      • Ability to work independently.

      PHYSICAL DEMANDS and WORK ENVIRONMENT    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

       

       

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

  • User Interface Designer

    • The User Interface Designer is responsible for user interface design efforts for new and existing products.  They will work with the product management and development departments to interpret and translate business requirements into a visual product, including prototyping and stand-alone screen designs.  They are also responsible for creation of user story acceptance criteria which outlines the workflow and functionality of UI controls.

      DUTIES AND RESPONSIBILITIES
      • Assists in the creation of requirements during the product definition phase of product development, this includes various user research tasks such as interviewing users and internal staff, personal creation, etc.
      • Designs navigation and user interactions with the product, integration between products, and integration of third party products into eCollege products
      • Ensures product designs are usable and follow company guidelines for accessibility
      • Develops screens for new or existing products using HTML, CSS and JavaScript
      • Interprets and translates business requirements into a visual product
      • Analyzes what requirements are needed to complete the product
      • Ensures that the product is ready for release
      • Develops user story acceptance criteria to guide developers and quality assurance teams and to ensure functionality is built as designed, is usable and is accessible
      • Participates in usability evaluation and user research projects. Leads discussions/consensus gathering on interpretation of results internally 
      • Mentors junior user interface designers
      • Other duties as assigned

      EDUCATION and/or EXPERIENCE
      Bachelors Degree in a design related field or technical field, or equivalent experience is required.  Minimum of two (2) years experience in interface design and product development. 

      KNOWLEDGE, SKILLS AND ABILITIES
      • Strong usability design skills
      • Strong visual sense
      • Strong proficiency in the following: 
      XHTML, Cascading Style Sheets (CSS), web standards
      • Experience with JavaScript
      • Experience with graphics software
      • Experience gathering software requirements
      • Experience with AJAX or FLEX a plus
      • Ability to communicate all aspects of a requirement through a design
      • Understanding of web technologies and web based software
      • Understanding of the limitation of web technologies
      • Ability to quickly learn new emerging technologies
      • Ability to be flexible and adapt to any given situation
      • Ability to perform multiple tasks concurrently
      • Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills
      • Excellent organizational and time management skills
      • Excellent analytical and problem-solving skills
      • Ability to make timely and sound decisions
      • Detail oriented
      • Ability to work independently
      • Ability to work efficiently in a fast paced environment
      • Ability to work under pressure and in high stress situations
      • Ability to be self motivated

      PHYSICAL DEMANDS and WORK ENVIRONMENT    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

       

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Quality Assurance
  • Performance Testing Engineer III

    • SUMMARY
      The Performance Testing Engineer III is responsible for performance and load testing developed products using Load Runner to ensure they meet design specifications and are within eCollege standards.  This includes analyzing, testing, and resolving technical issues. 

      DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

      • Performs performance and load tests on complex projects using technical specifications: plans, schedules and implements performance testing projects, defines performance test objectives, and writes Load Runner scripts.
      • Performs database verification, SQL queries to verify and create data
      • Formulates test plans including systems analysis, risk analysis, writing and plotting test strategies, and determines how to report test results and defects
      • Performs API/Web Services testing; may also be required to write test harnesses using web services and SOAP technologies
      • Investigates and resolves technical issues in the QA Environments and communicates issues with various departments
      • Conducts research for testing purposes and develop an understanding of the marketing requirements for the product features being tested
      • Provides training and mentoring to junior QA Engineers. 
       
      MANAGERIAL RESPONSIBILITIES Includes people, process or functions.
      This position has no managerial responsibilities
        
      QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      EDUCATION and/or EXPERIENCE
      High school diploma required, Bachelors degree in Computer Science preferred with three (3) to five (5) years end user web experience and five (5) years or more testing experience or equivalent education and experience to successfully perform the essential duties of the job.

      KNOWLEDGE, SKILLS AND ABILITIES
      • Basic experience or knowledge required in: HTML; XML; Active Directory; Active Server Pages (ASP); JavaScript; Visual Basic 6.0, VB.NET; VB Script , Transact SQL; Database Concepts; Windows NT 4.0, 2K; Internet web browsers;
      • Basic knowledge in:  Coding Fundamentals (variable declaration, program flow, functions, error handling, etc);
      • Experience with; automated testing tools (HP LoadRunner and Quality Center), software development life-cycle and software development tools preferred;
      • Expert experience or knowledge required in the following; QA process, documentation, and testing;
      • eCollege/Industry knowledge preferred but not required;
      • Understanding internet and web server processes;
      • Strong PC skills including thorough knowledge of MS Project, MS Word, MS Excel, Visio
      • Ability to learn and actively seek new skills and knowledge to keep up with the changing technology field
      • Ability to think outside the box, adapt to circumstances, learn from co-workers, and share information and experiences
      • Ability to be flexible and adapt to any given situation;
      • Ability to perform multiple tasks concurrently;
      • Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills;
      • Excellent organizational and time management skills;
      • Excellent analytical and problem-solving skills;
      • Ability to make timely and sound decisions;
      • Detail oriented;
      • Ability to work independently and in a team based environment;
      • Ability to work efficiently in a fast paced environment;
      • Ability to work under pressure and in high stress situations;
      • Ability to be self motivated.

      CERTIFICATES, LICENSES, REGISTRATIONS
      None required.

      PHYSICAL DEMANDS and WORK ENVIRONMENT    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Sales
  • Regional Director-Eastern Region

    • The Regional Director is responsible for presenting eCollege’s products, services, capabilities and value proposition to potential clients.  They are also responsible for managing the entire sales process from initial contact to contract closing.  Another aspect of the position is to develop proposals, serve as the primary point of communication between the company and prospects, and manage the sales reporting process for a given territory.

      DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

      
      • Contacts prospective customers through face-to-face meetings and presentations;
      • Prospects, strategizes and problem solves for new Educational Partners;
      • Generates proposals by creating and writing proposals, ensure follow up and completion with clients;
      • Communicates with eCollege team members through verbal and written correspondence to plan, strategize and generate proposals;
      • Presents product demonstrations, understand and sell product through presentations and one-on-one meetings;
      • Conducts administrative functions including sales reporting and forecasting;
      • Attends national and regional conferences to present and sell eCollege products and network;
      • Other duties as assigned.

      QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      EDUCATION and/or EXPERIENCE
      Bachelors Degree with five (5) years of sales experience with demonstrated performance, preferably consultative sales of IT-related products and services. Sales to higher education and/or publishing markets a plus. Knowledge of Windows and the Internet and strong presentation skills of technology-based solutions required; Sales to higher education market a plus.

      KNOWLEDGE, SKILLS AND ABILITIES
      • Knowledge of pricing and prospect strategies
      • Ability to analyze customer needs and transform those needs into sales
      • Excellent presentation skills
      • Excellent customer service attitude, communication skills, and interpersonal skills
      • Excellent organizational and time management skills
      • Excellent analytical and problem-solving skills
      • Thorough understanding of MS Office Products including Word, PowerPoint and Excel.
      • Comprehensive understanding of the Internet, online education and the higher education environment.
      • Ability to work efficiently in a fast paced environment
      • Ability to work independently and in a team based environment
      • Ability to manage multiple projects and tasks concurrently
      • Knowledge of Windows, Microsoft Outlook,  SalesForce CRM desirable
      • Detail oriented
      • Strong written and verbal communication skills

      PHYSICAL DEMANDS and WORK ENVIRONMENT    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      This position is located within a home office environment within the territory which covers Washington DC, Maryland, Virginia, West Virginia and North/South Carolina.  Position will travel up to 60% of the time.

       

       

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Software Development
  • Software Engineer II

    • SUMMARY
      The Software Engineer II provides software design and implementation solutions to difficult business and engineering problems.  The position demands someone who can analyze and recommend candidate solutions that meet functional as well as non-functional needs such as scalability, reliability, and extensibility. You will participate in a highly collaborative, team-oriented work environment. As a Software Engineer II you will have opportunities to push your skills to the limit, and help build great software.

      DUTIES AND RESPONSIBILITIES
      •Performs product design activities which may require research and analysis
      •Designs and implements new software as well as maintains and enhances existing software
      •Is able to decompose requirements into tasks and provide estimates for those tasks
      •Ensures that code adheres to strict standards for accessibility, security, object-oriented practices and performance
      •Participates and leads peer code reviews
      •Writes and conducts unit and integration tests
      •Effectively functions and communicates within a software development team consisting of developers, quality assurance, and project management members
      •Actively participates in requirements, architecture, and design meetings
      •Writes documentation for both internal and external consumers, covering design artifacts, code, and fixes
      •Other duties as assigned

      EDUCATION and/or EXPERIENCE
      Bachelor’s degree in Computer Science / MIS or equivalent experience required.  Minimum three (3) years experience in software engineering and design.

      KNOWLEDGE, SKILLS AND ABILITIES
      Expert knowledge required in the following areas:
      oObject Oriented Design and Programming
      oJava or C#

      Significant experience or knowledge required in the following areas:
      oJ2EE or ASP.NET
      oSQL SerWeb Services (SOAP, REST)
      oDesign Patterns, UML
      oLayered software architectures / SOA
      oAPI / Application Framework design
      oUnit Testing / Test Coverage

      Basic experience or knowledge required in the following technologies:
      oHigh Transaction / High Availability Systems
      oApplication Security
      oHTML, JavaScript & CSS

      Desirable Experience:
      oDeveloping and designing infrastructure solutions that contribute to a massively scalable, high availability environments
      oExperience working with collaborative teams to bring working software to end-users quickly

      •Ability to independently learn and actively seek new skills and knowledge to advance the development capabilities of the organization and the individual.
      •Ability to dive into new technologies and languages across multiple platforms.
      •Ability to contribute in design meetings and participate in architecture and code reviews.
      •Strong communications skills and the ability to communicate technical concepts to non-technical people and work with a variety of internal and external development groups.

      CERTIFICATES, LICENSES, REGISTRATIONS
      Sun and/or Microsoft certification preferred
      Object-Oriented Analysis and Design with UML (IBM Test 486) preferred
      Involvement in ACM or IEEE preferred

      PHYSICAL DEMANDS and WORK ENVIRONMENT    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      This position is located within an office environment and consists of sitting at a computer in a cubicle setting 95% of the time.

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

  • Software Engineer III - R&D

    • SUMMARY
      The Software Engineer III – R&D performs the most complex areas of software design and implementation.  The position demands someone who can dive into multiple technologies across platforms, to determine candidate solutions for very complex business and engineering problems.

      DUTIES AND RESPONSIBILITIES
      •Performs the most complex product design activities which may require extensive research and analysis
      •Designs, implements, and maintains multiple highly complex products
      •Abiliity to work in varying project methodologies including agile, iterative, and waterfall
      •Participates in requirements, architecture, design, and security meetings
      •Develops infrastructure services, tools and components that contribute to a massively scalable high availability environment
      •Design, implement, and document APIs that can be broadly consumed by other software engineering teams
      •Conducts unit testing and integration testing on software for functionality and limits;
      •Analyzes old and current code for problem resolution and reengineering
      •Other duties as assigned.

      EDUCATION and/or EXPERIENCE
      Bachelors degree in Computer Science / MIS or equivalent experience required, Graduate Studies in a technical field or R&D experience preferred.  Minimum 5 (five) years experience in software engineering and design.

      KNOWLEDGE, SKILLS AND ABILITIES
      Expert knowledge required in the following areas:
      oObject Oriented Design and Programming
      oJava or C#
      oUML
      oAPI / Application Framework design

      Significant experience or knowledge required in the following areas:
      oLayered software architectures
      oMulti-tier applications
      oMulit-threaded / Thread-safe programming
      oSQL
      oDesign Patterns
      oData Structures / Algorithms

      Significant experience or knowledge desired in the following areas:
      oJ2EE or ASP.NET
      oIoC / Dependency Injection
      oSpring / Spring.Net
      oAnt / NAnt / Maven / MSBuild
      oSocket Programming
      oJBoss / JBossCache / JGroups
      oHibernate / NHibernate / IBatis
      oWeb Services
      oUnit Testing / Test Coverage
      oSQL Server / Oracle / Sybase / MySQL
      oTCP / IP Networking
      oThreat Modeling / Application Security
      oHigh Transaction / High Availability Systems
      oHorizontal Scalability

      Basic experience or knowledge required in the following technologies:
      oLinux
      oWindows Server

      •Ability to independently learn and actively seek new skills and knowledge to advance the R&D capabilities of the organization
      •Ability to dive into new technologies and languages across multiple platforms
      •Ability to lead design sessions and participate in architecture reviews, security reviews, and R&D meetings
      •Ability to be self motivated and work indepently to achieve the strategic architectural vision of Product Engineering & Technology organization

      CERTIFICATES, LICENSES, REGISTRATIONS
      Sun Certified Java Programmer preferred
      Object-Oriented Analysis and Design with UML (IBM Test 486) preferred
      Microsoft Certified Solutions Developer (MCSD) preferred
      OOPSLA attendee preferred
      Involvment in ACM or IEEE preferred

      PHYSICAL DEMANDS and WORK ENVIRONMENT  
       The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      This position is located within an office environment and consists of sitting at a computer in a cubicle setting 95% of the time.

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Sri Lanka (Positions located in Sri Lanka)
  • Junior Software Engineer-Sri Lanka

    • Summary:     

      Junior Software Engineer is an entry level position at eCollege and provides excellent growth opportunities for talented individuals in a highly technical software engineering environment. The ideal candidate would have a degree or equivalent and at least I years experience in the industry.

      Requires:

      • Strong object-oriented programming skills in C# for WinForms & ASP.net applications. Strong VB6 skills would be an added advantage.
      • Good analytical skills and thorough knowledge of Object Oriented • Strong knowledge of database concepts, database design, SQL and stored procedure development preferably with MS SQL Sever.
      • Knowledge of Internet application development.
      • Strong oral & written communication skills and excellent command of the English language.
      • Demonstrate drive and ability to learn quickly and take ownership of work.
      • Willingness to travel overseas on short term assignments and work flexible hours.
      
      Position is located in Sri Lanka. We are accepting applications from Sri Lanka local candidates only.

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

  • Software Architect-Sri Lanka

    • Summary:     

      The Software Architect is responsible for balancing the concerns of implementation, requirements, and long term needs in the creation of software systems. This individual leads and supports the architecture and design efforts of multiple project development teams. Core activities of the role include determining non-functional needs, modeling and evaluating candidate architectural solutions and negotiating design trade-offs with stakeholders and engineers.

      Requires:    

      The Software Architect will act as the subject matter expert in software design and will;

      • Creates architecture and design artifacts in UML
      • Analyzes requirements to help define project scope, system interfaces, subsystems, and integration dependencies
      • Facilitates requirements decisions, especially those involving non-functional goals or constraints
      • Assumes a stakeholder role to determine architectural priorities
      • Leads system design meeting; mentor developers in modeling and the application of patterns & practices
      • Writes code for proof-of-concepts, reusable components, application frameworks
      • Other duties as assigned

      Software Architect is a key role at eCollege and the right individual would have;

      • Excellent analytical and problem solving skills
      • Expert command of OO concepts and techniques
      • Good understanding of application frameworks architectural patters and concepts
      • Experience developing software systems for high concurrent load and high availability
      • Detailed knowledge of stored procedures, indexing and triggers
      • Excellent written and verbal communication skills, with the ability to clearly explain the rationale behind design decisions
      • Willingness to travel overseas on short term assignments and work flexible hours
      
             
      Position is located in Sri Lanka. We are accepting applications from Sri Lanka local candidates only.

      APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v

• Technical Consulting
  • No Opportunities Available at This Time

    • APPLY NOW
      If you are interested in applying for this position and you meet the minimum qualifications for the opening, please submit your resume and cover letter to our paperless, online database by going to http://www.pearsoned.com/careers/ and complete the Online Response Form.
      Please note: all applicants must submit their interest in a specific position by applying via the Online Response Form. Equal Opportunity Employer m/f/d/v